Shipments and returns

Your pack shipment

Packages are generally dispatched within up to 2 working days after receipt of payment and are shipped via DPD/Inpost or other chosen delivery method with tracking.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Knot and More does not cover customs fees.


Knot and more accepts returns within 14 days starting at the date of receiving of the shipment. In Poland the return is free whereas in EU it's the receiver's responsibility to ship the package back to Knot And More.

Customs and other duty fees

Knot and more does not covery any duty fees which may arise during the shipment of the package. This applies mostly to countries outside of EU (e.g. but not limited to: Switzerland, Norway, Ukraine)

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